Privacy Policy

Your privacy matters to us

Learn how Engazeo collects, uses, and safeguards your data while powering your Instagram automation.

Effective Date: May 1, 2025

1

Introduction

Engazeo ("we", "our", or "us") operates an Instagram automation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using Engazeo, you agree to the collection and use of information in accordance with this policy.

2

Information We Collect

  • Account Information: Name, email address, and password when you register.
  • Instagram Data: We access your Instagram account data (username, profile info, posts, comments, messages) through the official Meta/Instagram API with your explicit permission.
  • Usage Data: Information about how you use our platform including automation rules, logs, and activity.
  • Payment Information: Billing details processed securely through our payment provider.
3

How We Use Your Information

  • To provide and operate the Engazeo automation service.
  • To send automated replies, DMs, and comments on your behalf as per your configured automations.
  • To improve our platform and develop new features.
  • To send transactional emails (account verification, password reset).
  • To process payments and manage subscriptions.
4

Instagram API Data Usage

Engazeo uses the Instagram Graph API and Instagram Basic Display API. We access the following Instagram data:

  • Your Instagram profile information (username, name, profile picture)
  • Your Instagram posts and media
  • Comments on your posts
  • Direct messages (with your permission)

We do not sell your Instagram data to third parties. Data is used solely to provide the automation services you configure.

5

Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. Instagram access tokens are stored securely and can be revoked at any time from your Instagram settings.

6

Data Security

We implement industry-standard security measures including encryption, secure HTTPS connections, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.

7

Third-Party Services

We use the following third-party services:

  • Meta/Instagram API: For Instagram account access and automation
  • OpenAI: For AI-powered smart replies (message content may be processed)
  • Stripe: For payment processing
8

Your Rights

  • Access and download your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Revoke Instagram access at any time
  • Opt out of marketing communications
9

Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

10

Children's Privacy

Engazeo is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

11

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

12

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Engazeo

business@sparklecode.in+91 7073413246
147, Tonk Road, Mahaveer Nagar 1st, Durgapura, Jaipur, Rajasthan 302018
https://engazeo.com